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Error message says "This page requires a plugin that can only run in 32-bit mode"

  • 2 replies
  • 40 have this problem
  • 29 views
  • Last reply by BarbaraL

BarbaraL
BarbaraL
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When I try to write an email from my BT site I get the following message "This page requires a plugin that can only run in 32-bit mode" Then there's a link to restart the page in 32-bit mode. However, it resets to whole page, drags things back out the trash. I have only had this problem since updating to the latest Firefox

When I try to write an email from my BT site I get the following message "This page requires a plugin that can only run in 32-bit mode" Then there's a link to restart the page in 32-bit mode. However, it resets to whole page, drags things back out the trash. I have only had this problem since updating to the latest Firefox

All Replies (2)

TonyE
TonyE
  • Moderator
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Previous versions of Firefox were only 32 bit, Firefox 4 for the Mac contains 32 and 64 bit versions. If you want to always start Firefox in 32 bit mode, open up Finder and go to the Applications folder. Control-click the Firefox app and click "Get Info", then select the "Open in 32-bit mode" option.

BarbaraL
BarbaraL Question owner
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That's worked a treat, thank you x