Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

on secure sites cannot get lock to come up in bottom toolbar

  • 3 replies
  • 4 have this problem
  • 3 views
  • Last reply by Xircal

more options

When accessing secure sites such as banks etc the lock symbol does not show up as it did with Explorer

When accessing secure sites such as banks etc the lock symbol does not show up as it did with Explorer

Chosen solution

The lock symbol has been removed in Firefox 4 and replaced with the How do I tell if my connection to a website is secure?

Install this add-on to get it back: https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

The lock symbol has been removed in Firefox 4 and replaced with the How do I tell if my connection to a website is secure?

Install this add-on to get it back: https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/

more options

Thank you, solved!

more options

You're welcome.