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comcast home page favorites file gone when firefox installed, why

  • 3 replies
  • 8 have this problem
  • 12 views
  • Last reply by brinda

pakar_102@comcast.net
pakar_102@comcast.net
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I installed fire fox today on my computer to help with installation of the 2007 office pro suite. When I went to my home page (comcast) my favorites drop-down box and files were missing. I can not locate it. I need to restore that set of files. How can I do that ? Do I need to un-install and re-install firefox and if I do will that affect the 2007 suite I just installed ? I do not want to compromise the 2007 off pro. Thanks, David Pakar at pakar_102@comcast.net.

I installed fire fox today on my computer to help with installation of the 2007 office pro suite. When I went to my home page (comcast) my favorites drop-down box and files were missing. I can not locate it. I need to restore that set of files. How can I do that ? Do I need to un-install and re-install firefox and if I do will that affect the 2007 suite I just installed ? I do not want to compromise the 2007 off pro. Thanks, David Pakar at pakar_102@comcast.net.

All Replies (3)

brinda
brinda
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See this- http://support.mozilla.com/en-US/kb/what-happened-bookmarks-toolbar?s=bookmarks+menu&as=s#os=win&browser=fx4

pakar_102@comcast.net
pakar_102@comcast.net Question owner
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The instructions did not work. When I clicked on the firefox button I did not get an options selection, just a restore ect. So I still am not able to get to my favorites drop-down file. So now what ? Do I un-install and install again ?

brinda
brinda
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When you click Firefox, there is a dropdown menu and on the right-side, you will see "Options".

See the link below for a picture showing where the Options is-

http://www.google.com/imgres?imgurl=http://www.winsupersite.com/content/content/130006/firefox4_04.png%3Bpv2793066574ab8120&imgrefurl=http://www.winsupersite.com/article/internet/mozilla-firefox-4-for-windows&usg=__ZYU6Fzd1d6NsUYswuVsEzQh5QLE=&h=252&w=400&sz=42&hl=en&start=0&zoom=1&tbnid=F_hw9BZRmK_o8M:&tbnh=134&tbnw=212&ei=333eTezvOILgiAKatqXPCg&prev=/search%3Fq%3Dfirefox%2B4%2Bwindows%2Bmenu%26um%3D1%26hl%3Den%26client%3Dfirefox-a%26sa%3DN%26rls%3Dorg.mozilla:en-US:official%26biw%3D1680%26bih%3D826%26tbm%3Disch&um=1&itbs=1&iact=hc&vpx=141&vpy=239&dur=371&hovh=134&hovw=212&tx=130&ty=82&page=1&ndsp=28&ved=1t:429,r:21,s:0&biw=1680&bih=826