Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

yahoo mail button keeps disappearing

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by Xircal

fothergill
fothergill
more options

when I open firefox browser my yahoo mail button is normally on tool bar. sometimes once I have opened yahoo mail the button dissappears and I cannot recover it. Even re-booting PC does not always resolve the problem but then out of the blue it will reappear again

when I open firefox browser my yahoo mail button is normally on tool bar. sometimes once I have opened yahoo mail the button dissappears and I cannot recover it. Even re-booting PC does not always resolve the problem but then out of the blue it will reappear again

All Replies (1)

Xircal
Xircal
more options

Update Adobe Flash via http://get.adobe.com/flashplayer/

If that doesn't fix the problem, please do the following:

  1. Click Help | Restart with Add-ons disabled.

  2. In the next menu which appears, checkmark: "Reset toolbars and Controls".

  3. Finally, click the button called "Make changes and restart".

  4. Reinstall your Yahoo mail button again.

N.B. The Yahoo toolbar is listed as a problematical extension. See http://kb.mozillazine.org/Problematic_extensions