Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot log out of Facebook. Research says that it may be Firefox Safari - how do I solve?

  • 1 reply
  • 115 have this problem
  • 7 views
  • Last reply by cor-el

more options

I have been unsuccessfully trying to logout, using the drop down for logout under account that I have used for years. It won't let me shut it down. I went in using Internet Explorer and it let me open and shut down, no problem.

I have been unsuccessfully trying to logout, using the drop down for logout under account that I have used for years. It won't let me shut it down. I went in using Internet Explorer and it let me open and shut down, no problem.

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"