Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Site claims video blocked by ad blocker in browser

  • 3 replies
  • 5 have this problem
  • 2 views
  • Last reply by alan_r

more options

The error message is "The video you have requested is either unavailable or is being blocked by an ad blocker installed in your browser".

IE8 plays the video without problem.

FF played this and other videos from http://www.startrek.com/videos/star-trek-enterprise/all/full/episode without problem until I installed

E.M. Youtube Video Download Tool (http://www.effectmatrix.com/Youtube_video_download_tool/).

I removed that program (with Revo Uninstaller) but it looks as if some setting I can't find was changed.

Does anyone know what might be wrong?

The error message is "The video you have requested is either unavailable or is being blocked by an ad blocker installed in your browser". IE8 plays the video without problem. FF played this and other videos from http://www.startrek.com/videos/star-trek-enterprise/all/full/episode without problem until I installed E.M. Youtube Video Download Tool (http://www.effectmatrix.com/Youtube_video_download_tool/). I removed that program (with Revo Uninstaller) but it looks as if some setting I can't find was changed. Does anyone know what might be wrong?

All Replies (3)

more options

Firefox doesn't come with an "ad blocker".

Modified by the-edmeister

more options

The problem went away on its own, so this topic can be closed.

more options

If you are still around you should update your plug-ins which are seriously out of date - http://www.mozilla.com/en-US/plugincheck/