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Everytime I start firefox it goes to https://www.mozilla.com/en-US/plugincheck/ except that I've already updated all my plugins.

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  • Last reply by iceranger

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I'm using firefox 3.6.17. One day I launched firefox and was directed to this webpage. https://www.mozilla.com/en-US/plugincheck/

After updating all my plugins, I restarted my browser. However, now every time I launch firefox the above webpage comes up.

The webpage even shows that all my plugins are either green or grey.

I'm using firefox 3.6.17. One day I launched firefox and was directed to this webpage. https://www.mozilla.com/en-US/plugincheck/ After updating all my plugins, I restarted my browser. However, now every time I launch firefox the above webpage comes up. The webpage even shows that all my plugins are either green or grey.

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The "MetaStream 3 Plugin r4 " extension has been reported to cause this issue.


See also:

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That did the trick. I uninstalled MetaStream3 from firefox and a program called Viewpoint Media from my computer.