Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I print with the new version of Firefox (4.0)?

more options

My problem has to do with printing web pages, but I am not able to change values in my Print "Properties" tab before printing. When I click to change paper size, orientation, pages to print, # of copies, etc. from the "Properties" tab, I get an error message that reads: "Prop Res DLL not loaded". I have to open Internet Explorer (and I HATE Microsoft) in order to be able to change my print properties and effectively print web pages.

My problem has to do with printing web pages, but I am not able to change values in my Print "Properties" tab before printing. When I click to change paper size, orientation, pages to print, # of copies, etc. from the "Properties" tab, I get an error message that reads: "Prop Res DLL not loaded". I have to open Internet Explorer (and I HATE Microsoft) in order to be able to change my print properties and effectively print web pages.

All Replies (1)

more options