Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox doesn't update from 5.0b2 (Beta Channel) to 5.0 final after switching to Release Channel

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by pi++

more options

I am using 5.0b2. At some time during b2, I switched from the Beta update channel to the Release update channel. Today 5.0 final is out and Firefox won't update saying "Your version of Firefox is up to date".

I am using 5.0b2. At some time during b2, I switched from the Beta update channel to the Release update channel. Today 5.0 final is out and Firefox won't update saying "Your version of Firefox is up to date".

Chosen solution

BTW, the "Channel Switcher" feature is gone from the Firefox 5.0 and later versions. It wasn't being used as the developers intended, so it is history.

If the information that Helper7677 provided doesn't indicate that you have the 5.0 release installed, download and install the 5.0 release version yourself.

Read this answer in context 👍 0

All Replies (3)

more options

If you have automatic updates on, it may have already updated.

Here is how to find the real version you have:

  1. click Help > Troubleshooting information
  2. on the new display, next to ""Build Configuration", click the link shown (the link should be: about:buildconfig)
  3. on the page with the title about:buildconfig, click the link next to "Built from"
  4. this display should show "FIREFOX_5_0_RELEASE FIREFOX_5_0_BUILD1" if it is the Firefox 5 Release version released today; mine is highlighted in yellow.

What does yours show on that last page?

Modified by Helper7677

more options

Chosen Solution

BTW, the "Channel Switcher" feature is gone from the Firefox 5.0 and later versions. It wasn't being used as the developers intended, so it is history.

If the information that Helper7677 provided doesn't indicate that you have the 5.0 release installed, download and install the 5.0 release version yourself.

more options