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Certain websites like Craigslist show a scrambled, blurry security word image that the user has to type into a field in order to submit an ad. With Firefox, the word doesn't show up in the field. I have to open Explorer to accomplish this task.

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  • Last reply by cor-el

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When a user posts an ad on Craigslist, they are sent an e-mail with a link. Clicking on this link brings the user to a page where the ad content can be checked, and the last step is to retype the scrambled security word into a field. When I'm on Firefox, this word (which I'm assuming is an image file like a .jpg or a .bmp) does not appear. I just had this same problem on a website called Sailing Anarchy when trying to register a new account.

When a user posts an ad on Craigslist, they are sent an e-mail with a link. Clicking on this link brings the user to a page where the ad content can be checked, and the last step is to retype the scrambled security word into a field. When I'm on Firefox, this word (which I'm assuming is an image file like a .jpg or a .bmp) does not appear. I just had this same problem on a website called Sailing Anarchy when trying to register a new account.

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Try updating from that 2+ year old version of Firefox.

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I just upgraded to Firefox 5.0 and then tried posting an ad to Craigslist and still have the same problem. In order to submit the ad, it shows me a box that should contain a security word image which it asks me to retype, but that security word does not show up. There's just an empty box where the word image should be. Other ideas?

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If images are missing then check that you aren't blocking images from some domains.

See:

  • Check the permissions for the domain in the current tab in Tools > Page Info > Permissions
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in Tools > Options > Content: Load Images > Exceptions
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.