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i cant get my emails on TalkTalk with the new firefox, i have to use explorer. why?

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when i log into my email on TalkTalk, it just says i have 'undefined emails' and wont open my inbox. This worked fine on the previous version of firefox.

when i log into my email on TalkTalk, it just says i have 'undefined emails' and wont open my inbox. This worked fine on the previous version of firefox.

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Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 if you set the browser to lie to TalkTalk mail by saying that you are still using version 3.6.

You can find the instructions for that in a post on the TalkTalk forums: Firefox 4 & TalkTalk webmail - Forums.

Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.

Does it work?