Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cache Not Storing Anything

  • 5 replies
  • 2 have this problem
  • 45 views
  • Last reply by ktx2skd

more options

Hi all, 1st time 4 me on these forums. Well, straight 2 the topic.

I'm using version 3.6.17 since i didn't like version four. In Options=>Advanced=>Network, there's a section called "Offline Storage", I think that's the one that handles storing webpage data so that it opens faster the next time u open it, similar to "temporary files" in IE, right? Well its "usually" not working for me, & I figured it out from two reasons.

First, the "Exceptions" are empty & the box at the bottom (not the exceptions box) which is supposed 2 list the websites storing data is also empty, second, pages r actually not opening fast, I can see all the components (frames, images etc...) being loaded like its the first time i'm opening it.

But I would like to clarify, I said "usually" in my 1st paragraph, why? because even though the settings doesn't say i'm storing any data, I notice a few sites that r actually being loaded fast. Only "some" sites, while the rest of them r actually loaded like new every time.

I'm not bad in computer stuff but I'm clueless on this, I hope u can help me out, I'll be glad 2 do any diagnostics if needed.

Hi all, 1st time 4 me on these forums. Well, straight 2 the topic. I'm using version 3.6.17 since i didn't like version four. In Options=>Advanced=>Network, there's a section called "Offline Storage", I think that's the one that handles storing webpage data so that it opens faster the next time u open it, similar to "temporary files" in IE, right? Well its "usually" not working for me, & I figured it out from two reasons. First, the "Exceptions" are empty & the box at the bottom (not the exceptions box) which is supposed 2 list the websites storing data is also empty, second, pages r actually not opening fast, I can see all the components (frames, images etc...) being loaded like its the first time i'm opening it. But I would like to clarify, I said "usually" in my 1st paragraph, why? because even though the settings doesn't say i'm storing any data, I notice a few sites that r actually being loaded fast. Only "some" sites, while the rest of them r actually loaded like new every time. I'm not bad in computer stuff but I'm clueless on this, I hope u can help me out, I'll be glad 2 do any diagnostics if needed.

Chosen solution

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update Firefox to the latest version by going to Help Menu -> About Firefox -> click Check for Updates -> if an updated version is found then download the latest version and install it. After that follow these steps:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars

-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Use custom settings for history" -> Remove Checkmark from "Permanent Private Browsing mode" -> place CHECKMARKS on:

1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window

  4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"

-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage section -> place Checkmark on "Override Automatic Cache Management" -> Limit Cache to : (provide as large memory as you want)

-> Click OK on Options window

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox

You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

Read this answer in context 👍 0

All Replies (5)

more options

-bump- 12 days, no help yet...

more options

Chosen Solution

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update Firefox to the latest version by going to Help Menu -> About Firefox -> click Check for Updates -> if an updated version is found then download the latest version and install it. After that follow these steps:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars

-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Use custom settings for history" -> Remove Checkmark from "Permanent Private Browsing mode" -> place CHECKMARKS on:

1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window

  4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"

-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage section -> place Checkmark on "Override Automatic Cache Management" -> Limit Cache to : (provide as large memory as you want)

-> Click OK on Options window

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox

You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

Modified by Hasan

more options

Wow, long procedure. I don't think I would be completing it soon, so I suggest to consider the question solved for now if possible.

more options

i have trimmed some steps in my above post. Try them now and Check if its working.

Modified by Hasan

more options

Working now, many thanks for the help.