Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Screen display garbled when downloading a file

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by LarryNG

LarryNG
LarryNG
more options

In FF 5 I often get a garbled screen display when dowloading a file (by garbled I mean that the display is broken into numerous rectangles; the display appears to be similar to that of a driver/monitor/card not being compatible). The display will sometimes correct itself if I minimize and then maximize FF, but not always.

The problem does not occur in IE, Opera, Safari, Chrome, nor in any other program.

Could a plugin possibly be the cause? I can work around the problem simply by not using FF for downloads, but I wanted to pass along the information if it might be a bug in FF5.

Here is a screenshot: http://firstimpressions.websitedesigningamarillo.com/firefoxscreenshotcropped.jpg

In FF 5 I often get a garbled screen display when dowloading a file (by garbled I mean that the display is broken into numerous rectangles; the display appears to be similar to that of a driver/monitor/card not being compatible). The display will sometimes correct itself if I minimize and then maximize FF, but not always. The problem does not occur in IE, Opera, Safari, Chrome, nor in any other program. Could a plugin possibly be the cause? I can work around the problem simply by not using FF for downloads, but I wanted to pass along the information if it might be a bug in FF5. Here is a screenshot: http://firstimpressions.websitedesigningamarillo.com/firefoxscreenshotcropped.jpg

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

LarryNG
LarryNG Question owner
more options

Thanks for the info! Yea, I thought my video card was dying when I first saw it. The driver is the latest, and everything else looks ok too.

Over the past couple of hours I disabled all plug-ins and extensions, and still had the problem. I chose to down-grade to verison 4 which now works fine. Version 3 was also a good choice but I use the HTML validator that requires version 4 (world's absolute best add-on ever for my use).

I'm guessing that my video card isn't playing nice with FF5, so until I upgrade the card I will stick with FF4. I installed a new theme and now I'm happier than ever with FF. :)