Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since downloading Firefox 5 I can't open or make emailto links (other than that google toolbar dissapeared) what to do?

  • 3 replies
  • 8 have this problem
  • 2 views
  • Last reply by sanelson

mantaray
mantaray
more options

In making changes to my google site I'm no longer able to make or open mailto links, they just open in a blank page. I didn't have that problem with the previous version, but that one had a tendency to crash all over the place.

In making changes to my google site I'm no longer able to make or open mailto links, they just open in a blank page. I didn't have that problem with the previous version, but that one had a tendency to crash all over the place.

All Replies (3)

David McRitchie
David McRitchie
more options

For the Google Toolbar part you have alternatives and you can override compatibility and use the Extension.

See https://support.mozilla.com/en-US/questions/841081

As for email links , I clicked on a "mailto:" link at the bottom of one of my pages and it worked -- it is just a link to my default email program, I don't see how that can be a problem -- maybe a clearer explanation would help if it is a particular page. Make sure JavaScript enabled and not disabled by some extension.

Try Firefox Safe mode to see if an extension is at fault see Extension issues(#fx4ext)

mantaray
mantaray Question owner
more options

None of the mail links worked - not on my own website or any other website for that matter. I've downgraded to firefox to 4.0.1 and now everything is back to normal again and......... I have my google toolbar!

sanelson
sanelson
more options

I'm having the mailto link problem, too. Don't have google toolbar, so I don' tknow about that. For the mailto links, it looks like a problem when I have Gmail set to handle mailto URL's. If I change the mailto handler to be Outlook, it works fine.