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I can't install. Says I don't have permissions to certain items. It won't update from 4 to 5. I can open 5 from my desktop but it won't update the older version with all the bookmarks.

  • 5 replies
  • 8 have this problem
  • 1 view
  • Last reply by James

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What else do you want. I drop it in Apllications and it won't update. Say I don't have permission (on my own damn vcompouter) what's with that?

What else do you want. I drop it in Apllications and it won't update. Say I don't have permission (on my own damn vcompouter) what's with that?

All Replies (5)

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It means you don't have permission without entering your administrator's password.

Have you run Disk Utilities repair permissions? That being said I could not get FF 5.0 to run on my Mac with OS 10.6.8 I reverted back to FF 3.6.19

Good luck.

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Regarding the above: Password was entered. Is there a FireFox Technical person anywhere to be found? Quit wasting my time, please and just let me talk to someone who WORKS FOR FIREFOX and can answer this.

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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And what? Lose all the contacts, bookmarks, etc?

Is there a FireFox Technical person anywhere to be found? Quit wasting my time, please and just let me talk to someone who WORKS FOR FIREFOX and can answer this.

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cor-el just said you will Not lose your bookmarks and other personal data as they are not in the Firefox folder but in a separate safe place. The Firefox Profile Folder in his reply was a link which was http://kb.mozillazine.org/Profile_folder_-_Firefox

For Mac: http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac