Will not open btyahoo mail or send mail from btyhaoo
Hello When I open btyahoo mailbox in firefox i cannot open any new or saved mail, neither can i create and send any new mail
I can access btyahoo through safari and google but not through firefox then google
tried uninstalling firefox and installing a new download but no result
All Replies (5)
-> Tap ALT key or press F10 to show the Menu Bar
-> Tools Menu -> Clear Recent History -> Time range to clear: select EVERYTHING -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now
-> Tools Menu -> Options -> Advanced -> Network -> Offline Storage section: click Clear Now
-> Click OK on Options window
Check and tell if its working.
Modified by Hasan
Hello and thanks for your help...one problem i can do step one, but i cannot see the 'options' in my menu bar for 'tools'. I hope that I am looking in the right place and that being in my menu bar ....file,edit,view,history,bookmarks, tools, etc.
Looking in 'tools' options is not offered.
Have I made sense
Regards
Duncan
Clear Cookies Cache
https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
Clear Network Cache
https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache
Check and tell if its working.
Hello advice taken and problem solved
Thank you
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