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I am unable to log into Facebook due to this error, tried clearing cache etc but no joy!
I am unable to log into Facebook due to this error, tried clearing cache etc but no joy!
All Replies (4)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Thank you for taking the trouble to reply, have tried the above and still have the same error :(
Maybe your security software (firewall) is blocking some content, so you can check the advanced settings for Firefox in that software.
No, still not working :(