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When I go to Tools => Options and try to open Privacy nothing happens

  • 1 reply
  • 1 has this problem
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  • Last reply by alan_r

CaHuTaP
CaHuTaP
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the Privacy windows just shows nothing with absolutely no options to select from. Other options(such as General, Tabs and so on) work fine. 

What should i do?

thnx in advance

the Privacy windows just shows nothing with absolutely no options to select from. Other options(such as General, Tabs and so on) work fine. What should i do? thnx in advance

All Replies (1)

alan_r
alan_r
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Just a quick first test. Open Firefox in Safe Mode - Hold the Shift key down as you open Firefox with the usual double click>ignore the page that opens>Continue and then try to access Privacy. This is a long shot but if you can access Privacy in Safe Mode then you probably have an extension problem and you should work through this to find the culprits -

https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

If there is no improvement, someone else will pick up this thread as I won't be around.