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Cannot access address book contacts in yahoo mail. Firefox 4. Contacts list will not load. With Windows Explorer, no problem.

  • 2 replies
  • 19 have this problem
  • 3 views
  • Last reply by dianenrick

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Recently, yahoo mail upgraded their program. When I try to access my contacts (address book) the contacts list won't load. The little spinning icon just keeps spinning. I think this is a Firefox problem because Internet Explorer works okay. Also, I have problems accessing some secure sites using Firefox 4, but not with Explorer. I prefer Firefox. How can I resolve this?

Recently, yahoo mail upgraded their program. When I try to access my contacts (address book) the contacts list won't load. The little spinning icon just keeps spinning. I think this is a Firefox problem because Internet Explorer works okay. Also, I have problems accessing some secure sites using Firefox 4, but not with Explorer. I prefer Firefox. How can I resolve this?

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I have no access to my Yahoo contacts. I cannot search or browse them. The only way I can get ONE is by adding the contact from an email. Then, if I ask to see more contacts either through the partial alphabet buttons or to see the entire list of contacts, I'm back to the same search page where NOTHING happens. Did I say this is VERY frustrating?? HELP

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P.S. this has been going for more than 6 months with me too. Think I'll find another alternative browser.