Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox won't open my PayPal account. There is a message about security certificates

  • 1 reply
  • 2 have this problem
  • 13 views
  • Last reply by cor-el

dextaman
dextaman
more options

I am having a lot of trouble with security certificates for different sites. Messages keep coming up about invalid security certificates and it isn't true. I have to check my PayPal account and I can't get into it. eBay also register as invalid security certificates.

I am having a lot of trouble with security certificates for different sites. Messages keep coming up about invalid security certificates and it isn't true. I have to check my PayPal account and I can't get into it. eBay also register as invalid security certificates.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that your security software isn't intercepting secure connections and send its own certificate.

You can retrieve the certificate and check who issued the certificate.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button to inspect the certificate and check who is the issuer and other details.