Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot log out of yahoo mail comletely with firefox for the past two week or so

  • 3 replies
  • 85 have this problem
  • 14 views
  • Last reply by oldeeladee

prh1217
prh1217
more options

Recently I have been unable to log out of yahoo mail completely with firefox. I get the following error message: "The connection has timed out. The server at us.lrd.yahoo.com is taking too long to respond." I have more than one yahoo mail acct. and cannot log into a different acct until the first one is closed out completely. On the error message page there is "Try Again" button. This has occasionally helped but rarely.

I have tried opening FF in safe mode but this has not helped at all. I have used two other browsers to access my yahoo mail to see it the problem was with yahoo or FF. Both browsers repeatedly logged out of yahoo mail without a problem.

Recently I have been unable to log out of yahoo mail completely with firefox. I get the following error message: "The connection has timed out. The server at us.lrd.yahoo.com is taking too long to respond." I have more than one yahoo mail acct. and cannot log into a different acct until the first one is closed out completely. On the error message page there is "Try Again" button. This has occasionally helped but rarely. I have tried opening FF in safe mode but this has not helped at all. I have used two other browsers to access my yahoo mail to see it the problem was with yahoo or FF. Both browsers repeatedly logged out of yahoo mail without a problem.

All Replies (3)

oldeeladee
oldeeladee
more options

My problem is exactly as prh1217 has described: exactly what I'm experiencing and exactly what I have done to try to correct. Additionally, my virus scans are clean, no adware, malware, other baddies present on my PC. This is very frustrating. A quick search of the 'Net shows other Firefox users with this exact issue, with no help from Mozilla so it seems. I love this browser but will dump it soon if some help isn't forthcoming.

JoyousKid
JoyousKid
more options

I don't think it's a Firefox issue. I switched to Chrome because the newest Yahoo Mail just doesn't work in Firefox, and Mozilla says its a Yahoo problem, which I believe. The email works great while I'm in Chrome, but I can't sign out without going to the Yahoo home page and using that sign out link. Conversely, I CAN sign out in Firefox (been flipping back & forth the past few days trying to figure it out). I just tried it in Internet Explorer and still can't sign out. I never had any Yahoo mail problems in any of these three browsers until the latest version of Yahoo mail came out, and now I just close the browser to sign out -- it's faster, for me anyway.

Modified by JoyousKid

oldeeladee
oldeeladee
more options

I solved my Yahoo sign-out problems on 2 computers by simply updating my plug-ins. My bad; I should have already done that before posting here. Additionally, on my PC, there was a plug-in "Yahoo Application State Plugin Version 1.0.0.7" - found info on Mozilla Support that this should be disabled. I did that as well. My Firefox 6 now runs smooth and fast with no hanging at Yahoo sign-out. This is true for both computers.

I do agree with JoyousKid about the bugginess of the last YahooMail version. Hate it. But at least now I can sign out !