Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

question on new update

more options

Hello, my problem is with this new update, it tells me i'm going to lose my Norton 360 tool bar which has my Identity safe app on it. That app saves all my passwords on a secure web site so i don't have to type them in to pay my bill ect. Some of the passwords it's been so long i don't remember what they are anymore. I do not want to lose this feature so I am avoiding the update. However I am getting tired of canceling the update when I start firefox every time. How do I stop the updater from trying to update? Thanks

Hello, my problem is with this new update, it tells me i'm going to lose my Norton 360 tool bar which has my Identity safe app on it. That app saves all my passwords on a secure web site so i don't have to type them in to pay my bill ect. Some of the passwords it's been so long i don't remember what they are anymore. I do not want to lose this feature so I am avoiding the update. However I am getting tired of canceling the update when I start firefox every time. How do I stop the updater from trying to update? Thanks

All Replies (1)

more options

Run Live Update through Norton. There are updates for Norton Internet Security 2011 and Norton 360. If that does not work for you see the following.

Norton Internet Security 2011 and Norton 360 5.x. fix for Firefox 6: http://community.norton.com/t5/Norton-360/Update-Available-Firefox-6-0-Compatibility-Patch/td-p/512484 (scroll down to "Update Available: Firefox 6.0 Compatibility Patch")


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Modified by SafeBrowser