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Firefox changes my AOL username to CAPS when I tab and I can't sign in because it needs to be lower case

  • 1 reply
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  • Last reply by cor-el

jlylesegal
jlylesegal
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When I go to sign into AOL and enter my username in lower case, as required, as soon as I tab to enter a password, FIREFOX changes the username to all caps and I can't sign in. AOL says it's not their problem, it's a browser issue. I tried clearing histories in FIREFOX and it didn't change the situation.

When I go to sign into AOL and enter my username in lower case, as required, as soon as I tab to enter a password, FIREFOX changes the username to all caps and I can't sign in. AOL says it's not their problem, it's a browser issue. I tried clearing histories in FIREFOX and it didn't change the situation.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that you haven't saved Uppercase and Lowercase versions of that name and password.

Remove saved Password(s):

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"