Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 6 has crashed, and corrupted a script file in Applications Data. The result , everytime i try and start Firefox, it says its already running, but it isnt. I have tried rebooting system, removing firefox ,reinstalling and still the problem exists.

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by Hasan

stonehenge
stonehenge
more options

It would appear that the corrupted script files are sessionstore.js or prefs.js. these i found in Application Data/Mozilla/Firefox/Profiles/2xewu6aw.default folder

It would appear that the corrupted script files are sessionstore.js or prefs.js. these i found in Application Data/Mozilla/Firefox/Profiles/2xewu6aw.default folder

All Replies (2)

knorretje
knorretje
more options

You may also have a lock file in your default folder after a crash. Then Firefox will say "already running". If you delete the lock file then Firefox should start again.

Hasan
Hasan
more options

Firefox is already running but is not responding

Check and tell if its working.