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In Hotmail I keep getting message to "refresh your browser" every 5 minutes!

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  • 2 have this problem
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  • Last reply by cor-el

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Every few minutes I get a message across the top of my Hotmail screen asking me to "refresh your browser" and adding something to the effect that the browser is being used by two different computers. It is not!

Every few minutes I get a message across the top of my Hotmail screen asking me to "refresh your browser" and adding something to the effect that the browser is being used by two different computers. It is not!

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This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).