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When I try to open a website, firefox tries to download the web address as a .jsf file or a .txt file.

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

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I pull up google. Type in a search query. The results pull up. I choose a website link and instead of going to the website, a notification window pops up asking me to confirm a download of a .jsf file or a .txt file. I will post an example below:

"You have chosen to open 'register.jsf' which is a: Binary File from http://yellow.taleo.net - Would you like to save the file?"

I pull up google. Type in a search query. The results pull up. I choose a website link and instead of going to the website, a notification window pops up asking me to confirm a download of a .jsf file or a .txt file. I will post an example below: "You have chosen to open 'register.jsf' which is a: Binary File from http://yellow.taleo.net - Would you like to save the file?"

All Replies (1)

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).