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Firefox crashed and will not restart (get "Crash Reporter only), what do I do?

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  • 17 have this problem
  • 2 views
  • Last reply by rgf1

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When attempting to launch Firefox I get this Crash Reporter prompt (http://i494.photobucket.com/albums/rr307/rgf/MozillaCrashReporter.jpg). Clicking "Restart Firefox" does not work. I tried downloading Firefox again but it did not resolve the problem.

When attempting to launch Firefox I get this Crash Reporter prompt (http://i494.photobucket.com/albums/rr307/rgf/MozillaCrashReporter.jpg). Clicking "Restart Firefox" does not work. I tried downloading Firefox again but it did not resolve the problem.

Modified by rgf1

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Any suggestions?

Tried uninstalling/reinstalling. Tried opening in safe mode. Tried creating a new profile. The only progress is that a window now opens for a split second before the Crash reporter.