Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox won't load check images from my online bank.

  • 4 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

suecheat
suecheat
more options

Firefox won't load check images from my online bank. It had been doing so with no problems, but stopped 2 days ago. I can get into my account and navigate with no problems. But when I click to see the image of a check, I get a blank page. I am using Firefox 3.6, but I have the same problem on my laptop with Firefox 4 It works fine with Safari and Internet Explorer.

Firefox won't load check images from my online bank. It had been doing so with no problems, but stopped 2 days ago. I can get into my account and navigate with no problems. But when I click to see the image of a check, I get a blank page. I am using Firefox 3.6, but I have the same problem on my laptop with Firefox 4 It works fine with Safari and Internet Explorer.

Modified by suecheat

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are that images or PDF files or other documents?

suecheat
suecheat Question owner
more options

Sorry, but I am not sure, and don't know how to find out.

suecheat
suecheat Question owner
more options

Oooops. PDF files.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you can't open them in Firefox anymore (you seem to have a plugin: View PDF documents within your web browser) then download the documents to the desktop and open them with a program that can open PDF files.

See also to be sure that that plugin is still selected:

Do you otherwise have problems with PDF files?