Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get a message saying this is embarassing and can't load tabs and then sometimes does not load at all

  • 1 reply
  • 2 have this problem
  • Last reply by cor-el

more options

In addition, when using Google on Firefox, my queries are misdireceted, e.g. I clicked on Boston Museums and got Coupon, etc

In addition, when using Google on Firefox, my queries are misdireceted, e.g. I clicked on Boston Museums and got Coupon, etc

All Replies (1)

more options

Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:


There are other things that need your attention.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Shockwave Flash 10.0 r45

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.