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I have been using safari on mac recently, but needed to download a file in Firefox. It downloaded fine and appears in the download list, but I can't seem to open or access it. Just don't know how to I suppose! Help much appreciated ; )

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  • Last reply by mariasilmon

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What do I need to do to open the downloaded file? It appears that stuff downloaded via safari is in one file and downloads via Firefox are in another.

What do I need to do to open the downloaded file? It appears that stuff downloaded via safari is in one file and downloads via Firefox are in another.

Chosen solution

Troubleshooting extensions and themes

Check and tell if you are able to Download & Open a file while using Firefox Safe Mode.

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Chosen Solution

Troubleshooting extensions and themes

Check and tell if you are able to Download & Open a file while using Firefox Safe Mode.

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Is "Open containing Folder" grayed if you right-click that file in the Download Manager?

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Thanks for your help. I fired Firefox up in safe mode; disabled the programmes I had on there and then I was able to retrieve my downloads from the download list.

Many thanks. Have a great day )

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Thanks for your help. I fired Firefox up in safe mode; disabled the programmes I had on there and then I was able to retrieve my downloads from the download list.

Many thanks. Have a great day )