Ask may have gotten on your system as a "ride-along" on some software that you downloaded and installed. Look carefully when installing software as there is frequently an opportunity to un-check/opt-out of installing such "extras".
Follow all of the steps below to try to rid your system of Ask.
- Remove Ask Toolbar (if you have it installed):
- Reset your home page (if the Ask search page is displayed when starting Firefox): http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
- You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel.
- Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to Ask search):
- type about:config in your Location Bar, like typing a web site address, and press the Enter key
- ignore warning and choose to continue
- in Filter, type keyword.URL
- in lower part of screen, if it is bold and shows "user set", right-click keyword.URL and choose "Reset"
- in Filter, type Ask
- any items in lower part of screen in bold and showing "user set", right-click and choose "Reset"
- close about:config tab
- See:
- If Ask is shown in your Search Bar and you want to remove it:
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
Ask may have gotten on your system as a "ride-along" on some software that you downloaded and installed. Look carefully when installing software as there is frequently an opportunity to un-check/opt-out of installing such "extras".
Follow all of the steps below to try to rid your system of Ask.
#Remove Ask Toolbar (if you have it installed):
#*http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
#*http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
#*http://kb.mozillazine.org/Uninstalling_toolbars
#Reset your home page (if the Ask search page is displayed when starting Firefox): http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
#*You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel.
#Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to Ask search):
#*type '''''about:config''''' in your Location Bar, like typing a web site address, and press the Enter key
#*ignore warning and choose to continue
#*in Filter, type '''''keyword.URL'''''
#*in lower part of screen, if it is '''bold''' and shows "'''user set'''", right-click keyword.URL and choose "Reset"
#*in Filter, type '''''Ask'''''
#*any items in lower part of screen in '''bold''' and showing "'''user set'''", right-click and choose "Reset"
#*close about:config tab
#*See:
#**http://kb.mozillazine.org/About:config
#**http://kb.mozillazine.org/Location_Bar_search#Location_Bar_search_.28external_-_search_engine.29
#**http://kb.mozillazine.org/Keyword.url
#**http://www.techrena.net/computers/address-bar-search-provider-firefox/
#If Ask is shown in your Search Bar and you want to remove it:
#*https://support.mozilla.com/en-US/kb/Search%20bar
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
-------------------------
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]