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I updated to the newest version, it requires a restart to finish, tried repeatedly,but always takes to requires restart,how to fix?

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by Hasan

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After downloading FF latest version which requires restart to finish, the new vs. just will not load. Everytime I try to open the FF Icon, I get the same restart required window. My PC runs WinXP, XP suggested the following:

Resolutions 1. Register the following files Click Start. Choose Run. In the Run box, type regsvr32 Softpub.dll. Click OK. Repeat steps 1 through 4 for the following files: Wintrust.dll, Initpki.dll, Mssip32.dll.

For more information on this issue and alternate resolution please click on the Microsoft Knowledge Base link below.


First command was fine, the remaining 3 all open up FireFox popup window requiring restart.

it appears the FF update damaged or failed to load these dll links.

how do i fix it? I hate having to use IE.

After downloading FF latest version which requires restart to finish, the new vs. just will not load. Everytime I try to open the FF Icon, I get the same restart required window. My PC runs WinXP, XP suggested the following: Resolutions 1. Register the following files Click Start. Choose Run. In the Run box, type regsvr32 Softpub.dll. Click OK. Repeat steps 1 through 4 for the following files: Wintrust.dll, Initpki.dll, Mssip32.dll. For more information on this issue and alternate resolution please click on the Microsoft Knowledge Base link below. First command was fine, the remaining 3 all open up FireFox popup window requiring restart. it appears the FF update damaged or failed to load these dll links. how do i fix it? I hate having to use IE.

All Replies (3)

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The program must close to allow a previous installation attempt to complete

Check and tell if its working.

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thanks mha, but that did not work, the search never found the any xpicleanup.dat files. also, i am familiar with the please close any open files to complete the install, but this time I never got that prompt ("may" explain why the search did not locate any clenup.dat files).

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-> Close Firefox (click Firefox button and click Exit OR File Menu -> Exit)

  • OR press CTRL + ALT + DEL keys to open Task Manager
  • Processes tab
  • right-click firefox.exe and click End Process Tree
  • close Task Manager

-> Uninstall your current Firefox

-> Download latest Firefox version from one of these links using some other Web Browser:

-> Install Firefox using the downloaded & saved Firefox installer file

Check and tell if its working.