Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

have downloaded the new version numerous times. it keeps telling me I'm still using 3.6 -- HELP

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by Tim

more options

I have OFTEN received the message that I am running on version 3.6 (Firefox) and should update to 7.xx (can't remember). I have downloaded the new version, my computer message says "download completed". Then a week or two later I am told I'm running on "old" version 3.6 and should upgrade. I've played this game m-a-n-y times. What more do I need to do??

I have OFTEN received the message that I am running on version 3.6 (Firefox) and should update to 7.xx (can't remember). I have downloaded the new version, my computer message says "download completed". Then a week or two later I am told I'm running on "old" version 3.6 and should upgrade. I've played this game m-a-n-y times. What more do I need to do??

All Replies (1)

more options

Please go to http://www.mozilla.org/en-US/firefox/new/ and click the Firefox - Free Download button. Save the file to your desktop.

Close Firefox Run the downloaded installer Open Firefox

You will now be running the latest version.