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Problem sending the command to the program

  • 4 replies
  • 14 have this problem
  • 5 views
  • Last reply by ameneses54

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After updating to version 7.0.1 every time I click on a desktop internet link I get the following error: "there was a problem sending the command to the program" The error remains on screen even though I'm taken to the link eventually. Please advise

After updating to version 7.0.1 every time I click on a desktop internet link I get the following error: "there was a problem sending the command to the program" The error remains on screen even though I'm taken to the link eventually. Please advise

Modified by ameneses54

All Replies (4)

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Right click on the shortcut and choose properties. What is the full target shown?

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Do you get the message if you open Firefox from the Start Menu or other shortcut? Do you get the message if Firefox is already running when you click on this shortcut?

Modified by Tim

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I only get the message when opening a URL link from the desktop---in any case I down graded to v6.0 until version 8 (it's in beta) is out. No problem with 6.