Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't update Firefox

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

allenbirnbach
allenbirnbach
more options

I'm trying to update Firefox. Currently I am on v 3.0.3. I downloaded the newest version, and tried to add it to the application folder. There is a dialog that says "Do you want to replace an older version" and I click yes. But then I get a dialog box saying I do not have sufficient privileges to update. I've checked my permissions for the Mac Hard Drive, and the Applications Folder. I have it set for Read and Write for all categories, but still not able to upgrade.

I also checked inside the current version of Firefox, and in the Advanced tab, in the dialog box for updates, the box for Firebox is greyed out. I cannot figure out how to change that.

I'm on a Mac Pro Early 2008, OS 10.5.8

Thank you for any assistance you may be able to give.

I'm trying to update Firefox. Currently I am on v 3.0.3. I downloaded the newest version, and tried to add it to the application folder. There is a dialog that says "Do you want to replace an older version" and I click yes. But then I get a dialog box saying I do not have sufficient privileges to update. I've checked my permissions for the Mac Hard Drive, and the Applications Folder. I have it set for Read and Write for all categories, but still not able to upgrade. I also checked inside the current version of Firefox, and in the Advanced tab, in the dialog box for updates, the box for Firebox is greyed out. I cannot figure out how to change that. I'm on a Mac Pro Early 2008, OS 10.5.8 Thank you for any assistance you may be able to give.

Modified by allenbirnbach

Chosen solution

You're welcome

Read this answer in context 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

allenbirnbach
allenbirnbach Question owner
more options

Well that was easy! All is good. Thanks.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You're welcome