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Update problem, can't connect to server

  • 1 reply
  • 7 have this problem
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  • Last reply by cor-el

autoacademy
autoacademy
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I have an iMac27 w/Lion os, I keep on getting a window saying that there is a Software Update available for Firefox, I click on update, another window appears saying ¨Downloading Firefox¨ then under the download graphic it says ¨connecting to the update server¨ and nothing else happens even if I let it go overnight.

I have an iMac27 w/Lion os, I keep on getting a window saying that there is a Software Update available for Firefox, I click on update, another window appears saying ¨Downloading Firefox¨ then under the download graphic it says ¨connecting to the update server¨ and nothing else happens even if I let it go overnight.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.