Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Synchronization on one computer.

  • 2 replies
  • 10 have this problem
  • 1 view
  • Last reply by sihulagen

sihulagen
sihulagen
more options

Hi, I reinstall my operating system after crash, installing firefox and configure synchronization using my Sync Key, but this something not working, where are my bookmarks, settings, passwords? May well something wrong understand? Synchronization not working on one computer, need two or more? Will possible retrieval my bookmarks, settings?

Hi, I reinstall my operating system after crash, installing firefox and configure synchronization using my Sync Key, but this something not working, where are my bookmarks, settings, passwords? May well something wrong understand? Synchronization not working on one computer, need two or more? Will possible retrieval my bookmarks, settings?

Chosen solution

Hi!

Sorry to read that. Unfortunately, Firefox Sync is not a back up service and the information is stored in the servers only temporarily so the rest of your devices can get the information.

Read this answer in context 👍 2

All Replies (2)

Ibai
Ibai
  • Administrator
more options

Chosen Solution

Hi!

Sorry to read that. Unfortunately, Firefox Sync is not a back up service and the information is stored in the servers only temporarily so the rest of your devices can get the information.

sihulagen
sihulagen Question owner
more options

Hi,

Understand, thank you for your answer.