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I receive a message that I am unable to connect and check internet connections. I'm able to access thru Explorer. Tried re-downloading Firefox. Thoughts?

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  • Last reply by leeflea

jsbryan1313
jsbryan1313
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Have been using Firefox for a number of years. About two weeks when I attempted to access a bookmark through Mozilla I got an unable to connect. Have tried multiple things including removing and reinstalling several times. Each time I attempt to got to a site I receive a "Firefox can't establish a connection to the server at www.X. I'm offered choices to retry; check network connection or check Firewall or proxy and make sure Firefox is permitted access to the Web.

To the best of my knowledge I made no changes to the access. I am able to reach the internet via internet explorer and can reach the sites that Firefox is denied. I've tried playing with the internet connection settings but to no avail.

Have been using Firefox for a number of years. About two weeks when I attempted to access a bookmark through Mozilla I got an unable to connect. Have tried multiple things including removing and reinstalling several times. Each time I attempt to got to a site I receive a "Firefox can't establish a connection to the server at www.X. I'm offered choices to retry; check network connection or check Firewall or proxy and make sure Firefox is permitted access to the Web. To the best of my knowledge I made no changes to the access. I am able to reach the internet via internet explorer and can reach the sites that Firefox is denied. I've tried playing with the internet connection settings but to no avail.

All Replies (2)

Tim
Tim
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Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

Does the issue persist if you disable your a/v, firewall, etc?

leeflea
leeflea
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I, too, have used Mozilla/Firefox for yrs and like it very much. After some security issues and my security company worked on the issues, Mozilla/Firefox disappeared from my screen. I'm getting the following when I try to download: C\user\Lee\App Data\Data\Local\temp 7zEEEE.temp\set up. exe D:users\Lee AppData\Local Temp\7zEEEEtemp.\setup.exe This system could not find the environment option entered. Might someone be so kind as to help me please? Thank you, Leeflea.