Im currently running windows 7 with firefox 7.0.1 but when i go to hotmail or gmail and click on attach a file firefox crashes.Tried setting to defaults but still no joy.
AdapterDeviceID: 0046 AdapterVendorID: 8086 Add-ons: AvailableVirtualMemory: 1728708608 BuildID: 20110928134238 CrashTime: 1318863745 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1318855982 Notes: AdapterVendorID: 8086, AdapterDeviceID: 0046, AdapterDriverVersion: 8.15.10.2202 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+
ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 555 StartupTime: 1318863626 SystemMemoryUsePercentage: 37 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 Vendor: Mozilla Version: 7.0.1
Chosen solution
Firefox 7.0.1 Crash Report [@ rapporttanzan7.dll@0x620c ]
This is a crash in a program called Trusteer Rapport. Updating this program should fix the problem according to the user in question 887181.
http://support.mozilla.com/nl/questions/887181
All Replies (4)
https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash
Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.
the url for the error is as follows :
https://crash-stats.mozilla.com/report/index/bp-22428ecf-ce05-4d66-bbc0-b8cfa2111017
Thanks
Chosen Solution
Firefox 7.0.1 Crash Report [@ rapporttanzan7.dll@0x620c ]
This is a crash in a program called Trusteer Rapport. Updating this program should fix the problem according to the user in question 887181.
http://support.mozilla.com/nl/questions/887181
Thanks knorretje that worked like a charm!!