Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot install Firefox on new HP running windows 7. After it extracts file I get this error message: specific path does not exist

  • 2 replies
  • 9 have this problem
  • 5 views
  • Last reply by KarenW

KarenW
KarenW
more options

It then goes on to say, check path and try again. I created the file path and soon realized that it changes the name of the path each time.

Example path: c:\\Users\Karen\AppData\Local\Temp\7zSCAD.tmp\setup.exe

Running windows 7, 64 bit and was trying to download the new Firefox 7. When that didn't work I tried an older version and received the same message.

I loved Firefox on my old computer which was running XP. I hope that there is a fix for this.

Thanks! Karen

It then goes on to say, check path and try again. I created the file path and soon realized that it changes the name of the path each time. Example path: c:\\Users\Karen\AppData\Local\Temp\7zSCAD.tmp\setup.exe Running windows 7, 64 bit and was trying to download the new Firefox 7. When that didn't work I tried an older version and received the same message. I loved Firefox on my old computer which was running XP. I hope that there is a fix for this. Thanks! Karen

Chosen solution

Try a .zip installation instead. It should work. When you first run Firefox, it will create a new profile if there is not one already there.

http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/7.0.1-candidates/build1/win32/

Choose a language version, and choose the .zip file.

Read this answer in context 👍 1

All Replies (2)

finitarry
finitarry
more options

Chosen Solution

Try a .zip installation instead. It should work. When you first run Firefox, it will create a new profile if there is not one already there.

http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/7.0.1-candidates/build1/win32/

Choose a language version, and choose the .zip file.

KarenW
KarenW Question owner
more options

Thanks for the help...worked like a charm!  :D