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Extensions missing after update

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  • 4 have this problem
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  • Last reply by James

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Can someone help me find my extensions? I upgraded to FF 7.01 from FF 3 and NOW all my extensions are missing.

Can someone help me find my extensions? I upgraded to FF 7.01 from FF 3 and NOW all my extensions are missing.

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Check the dates of your the json files in your bookmarkbackups folder in your profile, if you don;t have at least five days worth you created a new profile. The new default is 10 which would get in a new profile. If you don't have bookmark backups before your updating to 7.0.1 then look for your old profile.

Type "about:support" into the location bar (if you have menu bar Help>troubleshooting information..) then click on "open containing folder", then go up one directory level and check for other profiles. Don't modify profiles with Firefox up.

http://kb.mozillazine.org/Lost_bookmarks#Multiple_profiles_and_profile_in_use

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They may be disabled in Tools->Add-ons ->Extensions especially if you have not done any Extension updates anytime recently.

Check for extension updates or look for new version on addons.mozilla.org or its homepage.

https://support.mozilla.com/en-US/kb/Add-ons+are+disabled+after+updating+Firefox