We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i cannot get to a website from the address bar

more options

I can type in the address to a website, but it will not go to the website no matter what I do. I can access a website through a search engine and get to it from the results, but that it is. I am also unable to pull up more than one tab from the address bar.

I can type in the address to a website, but it will not go to the website no matter what I do. I can access a website through a search engine and get to it from the results, but that it is. I am also unable to pull up more than one tab from the address bar.

All Replies (1)

more options

I think that would be "AVG Safe Search" extension installed by having AVG Free, see http://kb.mozillazine.org/Problematic_extensions for how to fix if you have the extension. Disabling will work, but it might become enabled.

possibly:

Top of Firefox window non-responsive, toolbars non responsive -- also see Problematic extensions

Unrelated but your Flash plug-in is not up to date