Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

upgraded to 3.6.24 last nite, now I can't close any yahoo mail I open

  • 1 reply
  • 7 have this problem
  • 5 views
  • Last reply by cor-el

more options

When I click on the X to close a single yahoo mail on the tab at the top of the mail, the mail will not close. I accepted and upgrade last night. Is it firefox, or a problem with Yahoo?

When I click on the X to close a single yahoo mail on the tab at the top of the mail, the mail will not close. I accepted and upgrade last night. Is it firefox, or a problem with Yahoo?

Chosen solution

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).