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Display Firefox Sync Unknown error.

U-Tag
U-Tag
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Hello! I already use Firefox Sync, after few days ago i face sync problem. Every time Firefox Sync display "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action". So why is that and how do i fix it. How do i ensure that Firefox Sync properly work.

Thanks!

Hello! I already use Firefox Sync, after few days ago i face sync problem. Every time Firefox Sync display "'''Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action'''". So why is that and how do i fix it. How do i ensure that Firefox Sync properly work. Thanks!

Chosen solution

Usually, resetting your Sync Key solves this issue: Replace your Sync information

Let me know if it helps.

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All Replies (4)

Ibai
Ibai
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Chosen Solution

Usually, resetting your Sync Key solves this issue: Replace your Sync information

Let me know if it helps.

rnewman@mozilla.com
rnewman@mozilla.com
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If you haven't already tried Ibai's solution, I'd be happy to take a look at your Sync log.

https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/

jcwestberry
jcwestberry
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I'm having this issue as well. Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action.

I've tried to remedy this issue nine ways to Sunday. Reset my Sync, Changed my Password, Unlinked and Relinked--still no dice. It's really getting annoying! Help!

rnewman@mozilla.com
rnewman@mozilla.com
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jcwestberry: if you take a look in about:sync-log, find the latest one named "error...", and send it to me, we'll be able to give a little more advice.