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How do I get rid of "Getting Started With Firefox Screen?" There is no exit or close tab on the screen. I pops up repeatedly when I try to log on to the internet.

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For over a year, whenever I log on to the internet, the "Getting Started With Firefox" screen displays. There is no Exit or Close tabs on the screen so that I can get rid of it and continue my log in process. I can X out of it and go back to the desktop and keep trying to log in until that screen no longer displays. I just upgraded to the latest version of Firefox, but it still displays.

Very annoying.

For over a year, whenever I log on to the internet, the "Getting Started With Firefox" screen displays. There is no Exit or Close tabs on the screen so that I can get rid of it and continue my log in process. I can X out of it and go back to the desktop and keep trying to log in until that screen no longer displays. I just upgraded to the latest version of Firefox, but it still displays. Very annoying.

All Replies (3)

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Bring up about:config and filter on the url you see on the screen then right-click on the matched config and then on reset

If you don't see a url try right-click on that window to see if properties comes up to show you the url.

Tools > Options > Content

[x] Block pop-up windows

Tools > Options > Tabs

[x] Always show the tab bar

Some keyboard shortcuts to try:

"Ctrl+N" to open a new window, so you still have a window open
"Ctrl+Shift+W" to close the current window

Mozilla developers got rid of the important context properties, so not sure what you can still use without an extension. I do have these to help with that, but that's not as good as being builtin.

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u must remove "user.js" so exit FF and and delete "user.js" and that is all you need to do... oh and restart FF :) hope this helps

you can find it in C:\Documents and Settings\user\AppData\Roaming\Mozilla\Firefox\Profiles\

i think there is another folder after profiles, so you may fin it in there

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Sorry did not address what was probably the primary question, to get rid of the "Getting Started With Firefox" window/tab. See Cor-els reply in https://support.mozilla.com/questions/896109 and ignore the two replies immediately following about deleting prefs.js or user.js which is basically where your user configurable settings are stored for Firefox and extensions.

The alternate solution might involve bring up about:config and filtering on startup.homepage and changing or defaulting some entry there.


Removing user.js would be a very bad thing to do, if you have it you purposely put in overrides for preferences. Hopefully, anyone who made changes by adding and modifying user.js would recognize that immediately. Incidentally the easiest way to get to your profile when Firefox is up is through Help > Troubleshooting information... (or typing "about:support" into the location bar) first, and then use the "Open containing folder". For more information on the profile folder and contents, see