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Since upgrading to FF 7.0.1 I can no longer view .pdf files from web pages and there is no plug in..

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  • 25 have this problem
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  • Last reply by Flanders1

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The .pdf viewer plug in for FF3.6 worked fine but upgrading to FF7.0.1 has caused the problem. There are no such plugins for this version. I must go back to FF3.6 with the plugin and then if one for FF7.0.1 doesn;t exist by the time Mozilla stops supporting 3.6 I will go back to Safari as my browser I guess.

The .pdf viewer plug in for FF3.6 worked fine but upgrading to FF7.0.1 has caused the problem. There are no such plugins for this version. I must go back to FF3.6 with the plugin and then if one for FF7.0.1 doesn;t exist by the time Mozilla stops supporting 3.6 I will go back to Safari as my browser I guess.

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What you have to do is reinstall the Adobe PDF reader from Adobe.

http://get.adobe.com/reader/

You'll also have to reinstall Adobe Flash as well...

It's not Firefox's Job to make sure you have the correct plug-ins installed to display stuff.. It's yours!

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I already reinstalled the Adobe's and it didn't solve anything. What I did find is that when faced with a pdf I want to view, I have to right click "Save Link As..." and then I can view the resultant pdf. Cumbersome perhaps but I guess it works.

Thanks though for the snotty tone in your response; indeed I realize its not FF's job to ensure my machine is updated. However I'm a business guy not an IT guy and my guess is the business guys at Mozilla would want to be aware of things that would impact the use of their product. And if moving forward with new iterations and updated versions of their product changed the users experience in a negative fashion, however caused, I'm sure they would want to consider what actions they may or may not want to take.

Furthermore its unfortunate that you mistakenly interpreted my words to mean that I expected them to rectify the issue for me. I simply stated that currently it doesn't work for me and if that doesn't change, I would have to move in a different direction. Simple as that. It's not a big deal.

So perhaps your typical IT guy "users are so dumb" mantra was misplaced here.