Firefox 8.0 crashes on startup even in Safe Mode
I just updated to Firefox 8, and have not been able to open it since. I have tried starting in Safe Mode as well, but it continues to crash.
I have also disabled my firewall, but that did nothing.
Crash ID:
Chosen solution
This crash is caused by Roboform. Updating Roboform to version 7.6.2 should stop the crashing. See related bug in the crashreport.
Read this answer in context 👍 3All Replies (5)
I guess they always hope a new version of firefox causes fewer not more crashes I wonder if this is associated with use of Roboform.
- Crash ID report: aff0392d-bad4-49bd-8a39-9befe2111109
- Signature: DbgBreakPoint
Other than asking if you have plugins that may cause problems I am unable to give a useful suggestion other than suggesting trying disabling plugins. see troubleshooting extensions and themes
Disabling plugins is impossible - 8.0 doesn't work at all except to crash. I uninstalled it and rebooted and reinstalled but it still crashed.
So what I did is uninstall it again and download 7.0.1 and install that. Now Firefox works again. That would suggest an issue with add-ons but if anyoine else has this issue they also will have to roll back to a previous version to be able to disable addons.
Chosen Solution
This crash is caused by Roboform. Updating Roboform to version 7.6.2 should stop the crashing. See related bug in the crashreport.
In this case the problem was definitely with Roboform. As part of troubleshooting (after I sent the problem in), restarted my computer and it Firefox worked fine. I thought that might have been it, but then I read these suggestions and realized that I had not restarted Roboform 2 Go. Just now, I downloaded the latest version of Roboform2Go (7.6.2) and Firefox is currently working like a dream!!!
Roboform v 7.6.6 still crashes.