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What is causing flash sites not to work?

  • 4 replies
  • 24 have this problem
  • 4 views
  • Last reply by alanlaxton

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After updating to FF 8.0 I no longer can view YouTube or any flash websites. I have the most recent Adobe Upgrades for all of the programs they offer. I have all of my add-ons updated.

After updating to FF 8.0 I no longer can view YouTube or any flash websites. I have the most recent Adobe Upgrades for all of the programs they offer. I have all of my add-ons updated.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Read this answer in context 👍 6

All Replies (4)

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Do you see the Flash plugin in Tools > Add-ons > Plugins and on the about:plugins page (via the location bar)?

What does the Adobe test page say?

Modified by cor-el

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Yes I do and all of the tests I've performed are all updated and installed. Also, for some reason I just found out that Yahoo! Mail doesn't work either. So it may not just be flash. I can't compose, reply, or open external links from Yahoo! Mail.

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Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Thanks cor-el.......everything is workin now