Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

gmail no longer displays text of emails, just headings unless I click print button, still ok in Chrome

  • 2 replies
  • 50 have this problem
  • 7 views
  • Last reply by cor-el

more options

for the last 48 hours Gmail in Firefox has not displayed the text of emails when I click on a particular email on the inbox list. Chrome displays normally, in the new Gmail format. I can get the text by clicking on the print button but this is a nuisance. Google has of course been changing the mail page and I suppose there is some interaction.

for the last 48 hours Gmail in Firefox has not displayed the text of emails when I click on a particular email on the inbox list. Chrome displays normally, in the new Gmail format. I can get the text by clicking on the print button but this is a nuisance. Google has of course been changing the mail page and I suppose there is some interaction.

All Replies (2)

more options

upgrade your browser to Firefox 8 and try

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Modified by cor-el