Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am unable to download firefox

more options

I am unable to download and install firefox. The download will run to around 8% - 10% and then stop saying unable to complete download. I have tried resume but the same happens. Last time the computer crashed with BSOD error 00000003b. Any ideas ??.

I am unable to download and install firefox. The download will run to around 8% - 10% and then stop saying unable to complete download. I have tried resume but the same happens. Last time the computer crashed with BSOD error 00000003b. Any ideas ??.

Chosen solution

All Replies (3)

more options

Chosen Solution

Download it from

more options

Thanks Swarnava it worked perfectly first time. So why was I not able to download it from the official web site ?. raydee.

more options

Maybe firewall problem